Terms & Conditions

1. Service Agreement & Contract Terms

By engaging RUQIO MANPOWER SOLUTION PRIVATE LIMITED, the client enters into an operational service contract for the supply of vetted, trained, and uniformed personnel. All deployments adhere strictly to agreed shift hours (typically 8 hours or 12 hours duty cycles) and designated post instructions.

2. 100% Legal & Statutory Compliance

Ruqio Manpower Solution undertakes complete employer responsibility for all deployed workforce:

• Full statutory compliance with Minimum Wages Act, Employees' Provident Fund (EPFO), ESIC, and Bonus Act.
• Zero co-employment liability on client management; our staff remain on our payroll.
• Regular submission of ECR contribution receipts and proof of electronic wage disbursement.

3. Attendance, Supervision & Relievers

Ruqio maintains active mobile field patrolling officers across Delhi NCR to inspect guards, check alertness, inspect uniforms, and coordinate reliever staff during scheduled rest days or unforeseen leave.

4. Invoicing & Payment Schedules

Invoices are submitted by the 2nd to 5th of each calendar month. Clients agree to release payments within the agreed credit window (typically 7 to 15 days) to ensure statutory wage distribution to workers on or before the 7th/10th of every month.

5. Jurisdiction & Legal Disputes

All contractual agreements, transactions, and service interpretations are governed by the laws of India, subject to the exclusive jurisdiction of the competent courts in Delhi, India.